Shipping Policy

Last updated: January 2026

Thank you for shopping at DiyBelle.com. This Shipping Policy explains how we process, ship, and deliver orders, including finished jewelry, custom-made jewelry, and DIY jewelry products.

1. Order Processing Time

Finished Jewelry

Processing time: 1–3 business days
Orders are prepared and shipped after payment confirmation

Custom & DIY Jewelry

Processing time: 3–10 business days (depending on design complexity and materials)
Custom and DIY orders require additional time for production and quality checks

Please note that processing time does not include shipping time.

2. Shipping Destinations

DiyBelle.com ships to many countries worldwide.

Domestic and international shipping options may vary by destination
If your country is unavailable at checkout, please contact us for assistance

3. Shipping Methods & Delivery Time

Estimated delivery times (after processing):

Standard Shipping: 7–15 business days
Express Shipping: 3–7 business days (if available)

Delivery times are estimates and may vary due to carrier delays, customs clearance, holidays, or unforeseen circumstances.

4. Shipping Fees

Shipping fees are calculated at checkout based on destination, shipping method, and order weight
Promotional free shipping offers (if available) will be clearly displayed on the website

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information (when available).

Please allow up to 24–72 hours for tracking details to update.

6. Customs, Duties & Taxes

For international orders:

Customs duties, import taxes, and fees may apply depending on your country
These charges are not included in product or shipping prices
Customers are responsible for any customs-related fees

DiyBelle.com is not responsible for delays caused by customs clearance.

7. Incorrect Address & Failed Delivery

Please ensure your shipping address is complete and accurate.

DiyBelle is not responsible for delays or losses due to incorrect or incomplete addresses
Orders returned due to failed delivery may require additional shipping fees for reshipment

8. Lost or Delayed Packages

If your package is delayed beyond the estimated delivery time or appears lost:

Please contact us with your order number
We will assist you in contacting the shipping carrier and finding a solution

Final resolution may depend on the carrier’s investigation results.

9. Damaged Packages

If your order arrives damaged:

Please contact us within a reasonable time after delivery
Provide clear photos of the package and items

We will evaluate the issue and offer an appropriate solution.

10. Shipping Restrictions

Certain products or materials may be restricted in specific countries. DiyBelle.com reserves the right to cancel or modify orders if shipping restrictions apply.

11. Contact Us

If you have any questions regarding shipping, please contact us:

Website: https://www.diybelle.com
Email: [email protected]